Senior Operations Manager (E-commerce)

Location: Cranbury, New Jersey, United States; onsite fulfillment center role

Annual base pay: $147,175–$167,475

Company

hirify.global operates an online home and furniture marketplace supported by a physical, asset-based fulfillment network.

What you will do

• Lead fulfillment center operations across safety, employee engagement, collaboration, quality, performance, and customer experience.
• Build relationships with key stakeholders and senior leadership while identifying operational improvement opportunities.
• Lead and develop operations managers and supervisors, building a high-performing team.
• Drive Lean, quality, process change, and continuous improvement initiatives.
• Partner with transportation, network management, S&OP, data integration, inventory planning, engineering, and other functions on cross-functional projects.
• Monitor operational metrics and support new tools, processes, technology, strategy, and innovation to improve efficiency and profitability.

Requirements

• 5+ years of experience in e-commerce, supply chain, operations, or logistics.
• Experience leading complex operational, process, and performance improvement projects, including process mapping and redesign.
• Strong safety, defect reduction, process, manufacturing, or engineering background with an understanding of workflow and throughput.
• Demonstrated people leadership and experience building a continuous improvement culture.
• Strong analytical, communication, organizational, prioritization, and cross-functional collaboration skills.
• Technological proficiency and familiarity with Google Suite products.

Culture & Benefits

• Fast-paced, rapidly growing environment focused on customer experience and operational excellence.
• Opportunities to contribute to technology development, innovation, and creative problem-solving.
• Comprehensive medical, financial, and additional benefits.
• Equal opportunity employer committed to reasonable accommodations for individuals with disabilities.