Digital Experience Manager (eCommerce)

Location: Hybrid role based at the headquarters near Portland, Oregon, United States; onsite four days per week

Company

hirify.global Company operates consumer outdoor, footwear, apparel, and lifestyle brands, including SOREL.

What you will do

• Own the online customer experience roadmap across SOREL’s direct-to-consumer ecommerce channels.
• Manage website content, navigation, search, product discovery, conversion flows, usability, accessibility, and mobile experiences.
• Lead A/B testing and optimization initiatives to improve conversion rate, average order value, engagement, and customer satisfaction.
• Coordinate homepage updates, seasonal campaigns, promotional events, product launches, and the ecommerce site calendar.
• Oversee digital merchandising across category pages, product sorting, collections, landing pages, and promotional placements.
• Partner with Marketing, Creative, Merchandising, Technology, UX, development, planning, and buying teams to improve the customer journey and business performance.

Requirements

• Bachelor’s degree in Business, Marketing, eCommerce, Digital Media, or a related field.
• 7+ years of ecommerce experience in digital merchandising, UX, or digital experience management.
• Strong understanding of customer journeys and conversion optimization.
• Experience with web analytics platforms such as Google Analytics or Adobe Analytics.
• Familiarity with ecommerce platforms and content management systems; Salesforce Commerce Cloud is preferred.
• Strong project management, organizational, communication, and stakeholder management skills.

Nice to have

• Experience with premium consumer brands, footwear, apparel, outdoor, or lifestyle categories.

Culture & Benefits

• Customer-first, collaborative environment involving Marketing, Creative, Merchandising, Technology, UX, and development teams.
• Regular full-time benefits include a 401(k) plan with company match, medical, dental, vision, life insurance, disability coverage, flexible spending accounts, and a health savings account.
• Additional benefits include employee assistance counseling, wellness programs, employee discounts, and paid time off.
• Work is structured as a hybrid arrangement with regular onsite collaboration at the headquarters.