5 дней назад
Junior Product Expert (AI)
4 000 - 5 000SGD
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Junior Product Expert (AI): Developing local technical expertise for TOMRA reverse vending machine products in Singapore with an accent on technical support, AI recognition, machine performance, and customer-facing documentation. Focus on troubleshooting equipment, analyzing service and recognition data, preparing technical escalations for R&D teams in China, and supporting deployments and training.
Location: Kallang Bahru, Singapore; onsite role
Salary: SGD 4,000–5,000 per month
Company
TOMRA provides technology-led collection and sorting systems for the food, recycling, and mining industries, supporting resource recovery and the circular economy.
What you will do
- Develop local technical expertise in TOMRA reverse vending machine products and support installation, configuration, troubleshooting, and technical case follow-up.
- Prepare fault documentation, manage service desk cases, and collaborate with R&D teams in China to investigate and resolve technical issues.
- Support AI recognition, TRMS back-office tools, configuration files, and local product parameters.
- Monitor machine performance, service trends, recognition performance, and operational KPIs to identify root causes and improvement opportunities.
- Prepare user guides, checklists, training materials, technical instructions, and operational reports.
- Support machine deployments, pilot installations, product introductions, technician training, and knowledge sharing.
Requirements
- Basic technical understanding and motivation to develop into a local product expert.
- Diploma or bachelor's degree in engineering, mechatronics, electronics, mechanical engineering, information technology, or a related discipline.
- Strong written and spoken English and Mandarin communication skills.
- Ability to apply structured problem-solving, analyze machine and service data, and identify root causes.
- Strong communication, organization, customer focus, and safety awareness.
- Fresh graduates and candidates with 1–2 years of relevant technical, engineering, service, or product support experience are encouraged to apply.
Nice to have
- Experience in technical support, field service, equipment maintenance, industrial automation, or related industries.
Culture & Benefits
- Structured training, coaching, and hands-on product experience.
- Opportunities to collaborate with regional technical and R&D teams.
- Work governed by TOMRA SAFE standards, local HSE requirements, and incident reporting obligations.
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