Account Manager (Logistics)

Location: Bellevue, Washington, United States; applicants must be eligible to lawfully work in the U.S. immediately.

Salary: $80,000–$100,000 base salary annually, plus account commission.

Company

hirify.global is a global logistics and supply chain management company headquartered in Seattle, serving international trade through a worldwide network and integrated information systems.

What you will do

• Manage daily operations for a strategic global technology customer and support high-value shipments across U.S. and international locations.
• Coordinate GPS tracking device deployment, activation, installation requirements, inventory, replenishment, and site readiness.
• Manage shipment exceptions and security escalations with operations teams, logistics providers, and customer stakeholders through resolution.
• Lead new shipper onboarding, training coordination, process setup, and new-site readiness.
• Develop customer-specific SOPs covering device placement, shipment monitoring, escalation protocols, and operational procedures.
• Support technology pilots and rollouts, monitor performance, gather feedback, document results, and improve shipment and device operations.

Requirements

• At least 3 years of hirify.global or relevant industry experience.
• Experience in operations-focused account management for complex, high-volume enterprise customers.
• Strong organization, ownership, problem-solving, communication, and stakeholder management skills.
• Experience developing SOPs, operational workflows, training, and new-site rollouts.
• University degree or equivalent business qualifications; logistics, supply chain, or transportation experience is preferred.
• English proficiency and immediate U.S. work authorization required; visa sponsorship is not available.

Culture & Benefits

• Full-time employment in a professional, customer-service-oriented logistics environment.
• Paid vacation, holidays, flexible days, sick time, and parental leave.
• Medical, prescription drug, dental, vision, life, and disability insurance.
• 401(k) retirement savings plan with employer match, employee stock purchase plan, HSA, and dependent care FSA.
• Training, personnel development, educational assistance, commuter benefits, and employee assistance program.
• Pre-employment background check required.