People Operations Partner (Food & Beverage)

Location: Based in NYC, working in person from the Brooklyn, NY office, with frequent travel to stores and supported markets.

Salary: $90,000–$110,000 annual base salary, plus equity, healthcare benefits, paid time off, and other perks.

Company

hirify.global is a food and beverage brand focused on elevated products and memorable customer experiences across multiple cities.

What you will do

• Partner with Talent Acquisition and Operations on hiring strategy, interview calibration, workforce planning, and onboarding across multiple markets.
• Coach General Managers, Shift Leads, and Operations Managers on performance management, accountability, feedback, and team dynamics.
• Lead employee relations matters and investigations from intake through resolution, maintaining strong documentation and sound judgment.
• Identify trends in turnover, attendance, engagement, staffing, and performance and help implement proactive solutions.
• Advise field leaders on People policies, compliance, documentation, and risk while supporting consistent practices across stores.
• Collaborate with Talent Acquisition, Payroll, Training, Finance, and Operations to support business growth and smooth store operations.

Requirements

• 4+ years of HR or People Operations experience supporting frontline, hourly, or field-based teams.
• Experience in food and beverage, hospitality, retail, or another high-volume, customer-facing environment.
• Working knowledge of labor laws and compliance requirements.
• Demonstrated ability to coach managers and handle employee relations, performance, and team challenges.
• Experience managing multiple priorities with strong organization, discretion, and attention to detail.
• Must be based in NYC and able to travel regularly to stores and across supported markets.

Nice to have

• Experience in food and beverage, hospitality, retail, or another high-volume customer-facing environment.

Culture & Benefits

• Equity package and three health plan options, with full coverage available for two employee-only tiers.
• 15 days of annual leave in addition to company-observed holidays and sick time.
• Commuter benefits, parental leave, and bereavement leave.
• Free coffee, matcha, and other products through the Regulars program.
• Regular team social outings and company swag.