Logistics Coordinator - Customs Brokerage

Location: Chesapeake, Virginia, USA

Salary: $20.19–$25.00 per hour

Company

Global supply chain management company providing customs brokerage, transportation coordination, and logistics services through a worldwide network.

What you will do

• Prepare, review, and process transportation, customs, and regulatory documentation.
• Prepare and submit customs entries in accordance with import/export regulations and customer procedures.
• Coordinate freight bookings, transportation orders, shipment scheduling, and timely dispatch.
• Monitor shipment status and customs clearances, communicate updates, and resolve operational issues.
• Maintain accurate shipment and customs data, process customer invoicing, and monitor operational reports.
• Collaborate with customers, vendors, carriers, airlines, customs authorities, and internal teams while meeting established KPIs.

Requirements

• Knowledge of customs brokerage, international transportation, freight forwarding, or global logistics operations.
• Understanding of import/export documentation and regulatory compliance requirements.
• Strong customer service, communication, organization, multitasking, and problem-solving skills.
• High attention to detail and ability to work in a fast-paced, deadline-driven environment.
• Proficiency in Microsoft Office, particularly Excel and Word.
• Fluent English required; position based in Chesapeake, USA.

Culture & Benefits

• Professional, customer-service-oriented environment with a focus on leadership and continuous improvement.
• Paid vacation, holidays, and sick time.
• Medical, prescription drug, dental, vision, life, and long-term disability insurance.
• 401(k) retirement savings plan for US employees and employee stock purchase plan.
• Training and personnel development program.
• Work visa sponsorship and relocation assistance are not provided.