8 дней назад
Sr. Partner Delivery Coordinator (SaaS)
70 000 - 80 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Sr. Partner Delivery Coordinator (SaaS): Coordinating partner-led implementation projects across tracking, reporting, delivery quality, onboarding, and cross-functional handoffs with an accent on partner performance visibility and implementation standards. Focus on identifying delivery risks, coordinating escalations, maintaining accurate project data, and improving partner enablement and certification workflows.
Location: Remote, North America
Salary: $70,000–$80,000 USD base per year, depending on working location and experience.
Company
provides cloud-based financial performance management software for planning, budgeting, consolidation, reporting, and analytics, including AI capabilities.
What you will do
- Maintain the partner implementation project tracker, including project stage, health, ARR, milestones, and project age.
- Build recurring reporting on partner performance, delivery risks, project stages, ARR, and delivery benchmarks.
- Run project health checks, identify at-risk implementations, and coordinate escalations through resolution.
- Track root causes, recurring delivery issues, methodology adherence, and deliverable quality.
- Support partner onboarding, certification tracking, training sessions, and office hours.
- Coordinate with Professional Services, Sales, Customer Success, Partner Enablement, partner delivery leads, and project managers.
Requirements
- 3–5 years of experience in partner enablement, professional services operations, project coordination, PMO, channel operations, or implementation delivery, ideally in B2B SaaS.
- Experience tracking and reporting on a portfolio of concurrent projects.
- Strong Excel and Google Sheets skills, including reporting from imperfect source data.
- Excellent written and verbal communication and the ability to drive action across internal and external teams.
- Experience in EPM, FP&A, CPM, or finance technology, preferably with systems integrators or consulting partners.
- Familiarity with Salesforce, Smartsheet, Asana, Jira, BI or reporting tools; PMP, CAPM, or equivalent coursework is valued.
Culture & Benefits
- Two volunteer days per year, birthday PTO, quarterly wellness days, and generous parental leave.
- Maternity and paternity support, including diaper supplies and meal deliveries.
- Talkspace access and mental health support.
- Annual company-wide gatherings and employee resource groups.
- Home office setup support and monthly Wi-Fi and cell phone reimbursements for remote and in-office employees.
- Office hubs in San Francisco, Toronto, and London.
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