Account Manager (Legal)

Location: Pleasanton, California, United States

Salary: $21.64 per hour plus commission

Company

hirify.global is an online media and software services company operating across legal, health, automotive, and home/travel verticals.

What you will do

• Manage a portfolio of approximately 200 law-firm and legal-service clients.
• Onboard new clients, configure accounts, establish goals, and support product adoption.
• Conduct data-driven performance reviews and use AI-assisted insights to measure ROI and identify opportunities.
• Drive revenue through consultative upselling and cross-selling of relevant solutions.
• Monitor client health signals, intervene to reduce churn, and improve satisfaction and adoption.
• Collaborate with Sales, Product, and Marketing while maintaining CRM records and leadership reports.

Requirements

• 3+ years of experience in account management, client success, or consultative sales.
• Experience managing and growing a portfolio of accounts.
• Strong communication, presentation, problem-solving, and organizational skills.
• Ability to use data to make recommendations and translate insights into clear actions.
• Understanding of AI tools for improving efficiency and identifying account opportunities.
• Legal-industry client experience is strongly preferred.

Nice to have

• Familiarity with Martindale-Avvo products or similar legal marketing platforms.
• Experience with Salesforce or a similar CRM.
• Experience with email tools such as Outreach.

Culture & Benefits

• Medical, dental, and vision insurance options.
• Flexible spending accounts for medical and dependent care.
• Short- and long-term disability insurance, life insurance, and AD&D coverage.
• 401(k) plan with company match.
• Paid time off, paid holidays, commuter benefits, and an Employee Assistance Program.
• Well-being coaching and voluntary home, auto, pet, legal, and financial benefits.