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7 дней назад

Associate Account Manager (EdTech)

Формат работы
onsite
Тип работы
fulltime
Грейд
junior
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Associate Account Manager (EdTech) (SaaS/account expansion): Supporting customer expansion across an assigned portfolio of K-12 district accounts with an accent on relationship management, upselling, cross-selling, and customer research. Focus on discovering customer needs, coordinating product demonstrations and proposals, tracking opportunities in Salesforce, and developing toward a full Account Manager role.

Location: hirify.global HQ in Atlanta or hirify.global North in Alpharetta, United States. Ability to travel up to 25%.

Company

hirify.global provides workflow management software for K-12 school districts, serving more than 2,000 districts and 12 million students and educators.

What you will do

  • Build and maintain relationships with customers in an assigned account portfolio.
  • Research accounts, prepare customer meetings and outreach, and conduct discovery conversations.
  • Identify and develop upsell and cross-sell opportunities with sales leadership support.
  • Support product demonstrations, proposals, expansion discussions, and follow-up communications.
  • Maintain account, opportunity, activity, pipeline, and forecast data in Salesforce.
  • Collaborate with Account Management, Customer Success, Product, and other internal teams.

Requirements

  • Bachelor’s degree or equivalent education and relevant experience.
  • Up to two years of experience in sales, account management, customer success, business development, or another customer-facing role.
  • Strong written and verbal communication skills and the ability to build professional relationships.
  • Interest in developing presentation, discovery, negotiation, and consultative-selling skills.
  • Strong organization, attention to detail, follow-through, and ability to manage multiple priorities.
  • Ability to learn technology products and explain their value clearly; familiarity with Microsoft Office and Google Workspace.

Nice to have

  • Working knowledge of Salesforce or a similar CRM.
  • Experience in SaaS, education technology, K-12, or customer-facing sales.

Culture & Benefits

  • Energetic, collaborative environment where employee opinions are valued.
  • Opportunities for personal and professional development.
  • Full-time benefits include medical, dental, vision, life insurance, 401(k) matching, and paid time off.
  • Work/life balance supported through two office locations in Atlanta and Alpharetta.

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