Account Manager (Software)

Location: Woburn, Massachusetts, United States; 25% travel required

Salary: $110,000–$150,000 annual base salary, plus commissions

Company

hirify.global develops and licenses typefaces, font technologies, and software services for global brands and creative professionals.

What you will do

• Manage and expand relationships with key brand clients as a subject matter expert.
• Educate current and prospective clients on products and services and identify additional use cases.
• Develop strategic account and territory plans to achieve revenue targets.
• Manage upselling, cross-selling, contract renewals, and customer retention, maintaining a 90%+ retention rate.
• Analyze market trends, competitive activity, sales metrics, and churn risks to refine account strategies.
• Collaborate with sales, marketing, product, and customer support teams to deliver tailored client solutions.

Requirements

• Business degree and 4–7 years of previous sales experience.
• Track record of meeting or exceeding sales quotas and maintaining high retention rates.
• Experience planning and implementing account and territory management strategies.
• Excellent verbal, written, and presentation skills.
• Strong contract negotiation skills.
• Understanding of CRM technology; Salesforce experience is preferred.

Nice to have

• Experience in software, technology, publishing, media, advertising, or design markets.

Culture & Benefits

• Extensive development and training opportunities.
• Flexible work arrangements with unlimited vacation and sick time.
• Medical, dental, and vision coverage.
• 401(k) matching.
• Employee events and engagement activities.