Senior Business Operations Manager (Actimize)

Location: USA - Hoboken, NJ. Hybrid schedule with 2 days in the office and 3 days working remotely each week.

Company

Global software provider delivering AI, cloud, customer experience, financial crime, risk, compliance, and public safety solutions to enterprises and government regulators.

What you will do

• Lead budgeting, business planning, forecasting, performance management, and variance analysis for the sales organization.
• Manage pipeline, bookings, revenue forecasting, coverage, conversion, forecast accuracy, and mitigation of commercial risks.
• Support complex quotes, orders, pricing structures, discounts, software licensing, contract terms, and deal economics.
• Maintain and improve Salesforce, CPQ, dashboards, reporting tools, data-management processes, and forecasting systems.
• Define business requirements and partner with technical teams on automation, testing, system enhancements, and implementation.
• Lead cross-functional process improvements involving Sales, Finance, Legal, Professional Services, Customer Success, Support, and Sales Engineering.

Requirements

• Bachelor’s degree in Business Administration, Finance, Economics, Operations, or a related field.
• At least 7 years of experience in Sales Operations, Business Operations, Revenue Operations, Finance, or a comparable analytical role.
• Experience supporting a complex, global, or enterprise sales organization.
• Expert Microsoft Excel skills and working knowledge of CoPilot and Claude.
• Strong knowledge of pipeline management, bookings, forecasting, sales performance, budgeting, business planning, software licensing, quoting, order management, and contract processes.
• Experience with Salesforce and CPQ, advanced analytical and reporting skills, and the ability to lead complex initiatives without direct authority.

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• Experience in SaaS, enterprise software, financial technology, or financial crime and compliance solutions.
• Knowledge of Workday, SAP, NetSuite, business intelligence, data visualization, revenue recognition, margin analysis, or product and service costing.
• Experience improving forecasting methodologies, sales dashboards, quote tools, operational governance, systems implementations, or process transformations.

Culture & Benefits

• Hybrid hirify.global-FLEX work model with two office days and three remote days each week.
• Fast-paced, collaborative, and creative environment.
• Learning opportunities and internal career paths across roles, disciplines, domains, and locations.
• Work with financial crime, risk, compliance, AI, cloud, and digital technologies used by global enterprises.