Site Manager & Client Account Manager (Aerospace)

Location: Jetport Rd, Kinston, North Carolina, United States

Company

Sopra Steria is a European consulting, digital services, and software development company supporting digital transformation across aerospace, manufacturing, and other industries.

What you will do

• Act as the primary client contact and lead governance meetings, steering committees, and business reviews.
• Manage service delivery, project performance, operational risks, contractual commitments, safety, and continuous improvement.
• Lead, coach, and develop multidisciplinary on-site and remote teams, including recruitment, onboarding, and workforce planning.
• Identify account growth opportunities, prepare proposals and Statements of Work, and support commercial negotiations.
• Manage site revenue, costs, profitability, budgets, forecasts, invoicing, and financial reporting.
• Report operational and financial performance to North American leadership and contribute to regional growth strategy.

Requirements

• Bachelor’s degree in engineering, manufacturing, information technology, business administration, or a related field.
• At least 10 years of experience in industrial, engineering, consulting, or technology services environments.
• Experience managing strategic client relationships, cross-functional teams, budgets, revenue, profitability, and business performance.
• Strong skills in account management, business development, commercial negotiation, contract management, P&L management, forecasting, and reporting.
• Knowledge of MES, PLM, Industry 4.0, smart manufacturing, ERP systems, SAP, or industrial digital transformation.
• Professional English is required; the role is based in Kinston, North Carolina, United States.

Nice to have

• MBA or equivalent business qualification.
• Experience in aerospace, manufacturing, digital transformation, MES, PLM, or industrial IT.
• French language skills.

Culture & Benefits

• Full-time position in an international consulting and digital services environment.
• Competitive salary and annual performance bonus.
• Opportunities to support aerospace and manufacturing transformation initiatives.
• Inclusive workplace with equal opportunity commitments and accommodations available during the selection process.

Hiring process

• Only shortlisted applicants will be contacted for the next steps.