North America Market Solutions Director

Location: US — Remote

Salary: $215,000–$239,000 annualized base salary

Company

hirify.global is a global provider of AI-native skills management, learning, skills intelligence, and workforce insights for enterprise customers.

What you will do

• Lead, coach, and develop Market Solutions Leaders across five North American markets.
• Oversee the end-to-end customer solution lifecycle across presales, adoption, expansion, and renewal.
• Co-own regional targets for ARR growth, retention, expansion, NPS, and platform conversion.
• Coach teams on executive discovery, solution architecture, business cases, value realization, and C-suite engagement.
• Define operating models, engagement rules, coverage tiers, and enablement playbooks for shared and channel solution teams.
• Drive cross-regional consistency and partner with Product, Marketing, Enablement, Professional Services, and Revenue Operations.

Requirements

• 12+ years of progressive management experience in enterprise PaaS across Sales, Customer Success, Solutions Consulting/Pre-Sales, or Professional Services.
• Experience overseeing Professional or Managed Services and solutioning or consulting engagements that drive long-term customer growth.
• Proven results in ARR growth, retention, and expansion through platform- and solutions-based selling.
• Proficiency in Salesforce, business intelligence tools, forecasting, pipeline inspection, and data-driven performance management.
• Deep fluency in MEDDPICC or an equivalent methodology, value-based selling, and end-to-end customer lifecycle management.
• Strong familiarity with North American market dynamics and executive presence with C-suite customers and senior leadership.

Nice to have

• Experience working in a matrixed global organization with Product, Professional Services, Revenue Operations, and Marketing.
• Familiarity with learning technologies, L&D functions, learning and talent ecosystems, and AI-enabled workforce transformation.

Culture & Benefits

• Remote work in the United States.
• Medical, dental, and vision benefits.
• Paid time off.
• Values centered on leadership, learning, success, teamwork, openness, curiosity, and agility.
• AI-enabled application screening is used, while recruitment decisions are made by hirify.global personnel.