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Описание вакансии
Текст:
TL;DR
Head of Global Enablement (AI/SaaS): Building and leading enablement systems across sales, onboarding, and customer success for an AI-native local-business platform with an accent on sales methodology, manager coaching, and scalable training delivery. Focus on designing AI-enabled systems, measuring ramp and call-quality improvements, and structuring enablement across inbound, outbound, launch, and success motions.
Location: Fully remote, based anywhere in the United States or Canada; occasional travel to the Toronto sales office required
Salary: $270,000–$350,000 starting base salary, plus pre-IPO equity
Company
Owner is an AI-native SaaS platform helping independent restaurants and other local businesses manage websites, online ordering, CRM, POS, marketing, and daily operations.
What you will do
- Own enablement across the full customer journey, including onboarding, ramp, ongoing development, and adaptation to new products and workflows.
- Design and deliver sales methodology training covering discovery, pain quantification, and connected selling across multiple product lines.
- Build scalable AI-enabled systems for training and content delivery.
- Train frontline sales and Customer Success managers on coaching and management practices.
- Connect enablement programs to business metrics such as time to first call, ramp velocity, call quality, customer satisfaction, and revenue growth.
- Define the enablement organization across inbound, outbound, launch, and success motions, and build the team over time.
Requirements
- Experience building an enablement function or methodology from the ground up, preferably in a high-growth company.
- Experience owning enablement across sales, onboarding, ongoing skill development, retention, and expansion.
- Direct experience with SMB or high-velocity sales motions and an understanding of how they differ from enterprise selling.
- A sales or enablement framework that produced measurable improvements in seller performance.
- Comfort using AI tools to build scalable enablement systems.
- Experience training and coaching frontline managers, with a hands-on builder's mindset.
Culture & Benefits
- Remote-first workplace with a globally distributed workforce.
- Cross-functional partnership with Sales, Customer Success, Customer Support, Product, and People teams.
- Comprehensive health coverage.
- Unlimited paid time off.
- Pre-IPO equity package and additional company perks.
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