Leave Administration Specialist (HR Technology)

Location: USA

Company

hirify.global provides human capital management solutions combining HR, payroll, benefits, workforce management, talent management, analytics, and AI through its People Cloud platform.

What you will do

• Manage leave cases from initial request through approval, monitoring, documentation, and return-to-work.
• Coordinate FMLA, ADA, Workers' Compensation, PWFA, state-protected leave, and client-specific leave policies.
• Evaluate when accommodation may be required and facilitate the appropriate process.
• Communicate with employees, HR contacts, and clients about leave status, reminders, documentation, and return-to-work coordination.
• Maintain case records in systems such as AbsenceSoft and Salesforce, draft correspondence, and generate reports.
• Review internal procedures and document standards, work instructions, processes, and logs to improve efficiency.

Requirements

• 1–3 years of experience managing high-volume case loads.
• Associate degree in Information Systems, Human Resources, or a related field; relevant work experience may substitute.
• Experience with leave-management systems, including leave requests, leave balances, reporting, and system troubleshooting.
• Strong organizational, project-management, critical-thinking, communication, and confidentiality skills.
• Intermediate Microsoft Word skills, including complex formatting, tables, mail merge, headers and footers, and pagination.

Nice to have

• Bachelor's degree in Human Resources with HRIS experience.
• Experience with Salesforce or a similar CRM.
• Experience with Power tools, M Code, DAX, or VBA.
• Experience troubleshooting and providing Excel support.
• Knowledge of new-client implementation and integration.

Culture & Benefits

• Build professional relationships with employees, HR contacts, clients, and co-workers.
• Act as a trusted partner for clients managing employee leave cases.
• Maintain confidentiality of medical documentation and leave-related information.
• Support quality service delivery while improving operational efficiency.