Renewals Specialist (SaaS)

Location: On-site in Westminster, Colorado, or Lake Oswego, Oregon, United States. Travel requirement: 10–20%.

Salary: $49,600–$68,300 per year, plus commission eligibility.

Company

hirify.global is an industrial technology company developing solutions that connect digital and physical environments across construction, geospatial, government, and transportation.

What you will do

• Manage the end-to-end account renewal lifecycle, including account reviews, customer notifications, quote creation, and renewal execution.
• Develop customer-specific renewal strategies with Customer Success, Sales, Product Management, and Legal.
• Identify customer requirements, resolve roadblocks, and drive renewals to on-time closure.
• Monitor at-risk accounts and create action plans to protect retention and customer trust.
• Meet quarterly and annual renewal goals and prepare activity and forecast reports.
• Support customers with accurate, timely solutions while handling sensitive information responsibly.

Requirements

• Associate’s degree preferred in Finance, Accounting, Business, or equivalent experience, plus 1–3 years of relevant customer support, service, management, or accounts receivable experience.
• Sales or customer service experience with strong written and verbal communication skills.
• Basic project management skills and the ability to manage multiple projects.
• Hands-on experience using Salesforce CRM.
• Ability to improve processes, collaborate across functional groups, and communicate with C-level executives and business owners.
• Accuracy, analytical and problem-solving skills, and discretion when handling confidential information.

Nice to have

• Bachelor’s degree in Finance, Accounting, or Business.
• Experience with enterprise software or software solutions for the construction industry.
• Experience with quoting, billing, contracts, order processing, or sales and finance operations.
• NetSuite experience.

Culture & Benefits

• Collaborative, supportive environment focused on inclusion and belonging.
• Work on technology designed to improve productivity, safety, quality, and sustainability.
• Medical, dental, vision, life, disability, time-off, and retirement benefits.
• Additional benefits may include tax savings plans, paid parental leave, and an employee stock purchase plan.
• Commission eligibility is available for this position; no bonus eligibility is listed.

Hiring process

• Submit an online application through the company’s application portal.
• Applications are accepted on an ongoing basis until the position is filled.