Senior Renewals Specialist

Location: United States (Remote)

Company

hirify.global Software provides a SaaS-first automation platform for orchestrating mission-critical business and IT processes across ERP, hybrid cloud, data, and AI systems.

What you will do

• Own the end-to-end renewal process for high-value strategic accounts and manage a high volume of opportunities.
• Identify upsell and cross-sell opportunities to support retention and revenue growth.
• Identify renewal risks, engage customer stakeholders, and develop solutions to unblock complex deals.
• Prepare quotes and contracts, manage pricing negotiations, and navigate enterprise procurement processes.
• Coordinate with Sales, Finance, Legal, Customer Operations, Order Administration, and other internal teams.
• Forecast renewals, analyze churn and account health trends, and provide actionable feedback to Product and Engineering.

Requirements

• 5+ years of experience in renewals, account management, or customer success within a technology company.
• Experience managing multiple concurrent renewals in a high-velocity environment.
• Familiarity with Salesforce or another CRM and the ability to learn sales automation tools quickly.
• Strong problem-solving, organizational, communication, and negotiation skills.
• Bachelor’s degree or equivalent experience.
• Business proficiency in English required.

Culture & Benefits

• Remote work from the United States.
• Customer-focused culture centered on ownership, curiosity, teamwork, and solving complex problems.
• Opportunity to work with strategic enterprise customers and cross-functional teams.