Customer Enablement Manager (AI/Automotive)

Location: Remote in the United States, with preference for candidates in the CST, MST, or PST time zones and extensive travel to customer dealership locations.

Salary: $80,000–$95,000 annual base salary, with on-target variable earnings of $125,000 annualized based on performance.

Company

hirify.global is a fast-growing automotive technology company developing an AI-powered Customer Data Platform and data-driven solutions for automotive retail.

What you will do

• Develop and deliver customer training materials, webinars, workshops, user guides, e-learning, videos, FAQs, and best-practice resources.
• Conduct virtual and in-person training to improve product adoption, engagement, retention, and customer experience.
• Work with Customer Experience, Sales, Onboarding, and Customer Success teams to identify customer needs and prepare training programs.
• Translate product innovations into customer value and relay customer feedback to Product and Marketing teams.
• Build consultative training strategies tailored to dealership owners, managers, and staff.
• Travel 2–4 or more times per month for multi-day and week-long customer training visits.

Requirements

• 4+ years of relevant experience in Customer Experience, Operations, or Customer Success, including 2+ years in automotive technology.
• Experience creating and delivering professional training content, preferably for at least 2 years.
• Proficiency with Salesforce, Learning Management Systems, Jira, G Suite, Slack, and Zendesk.
• Strong written and verbal communication, presentation, project management, and problem-solving skills.
• Ability to travel extensively, hold a valid driver’s license, and work remotely from the United States.
• Legal authorization to work in the United States without employer sponsorship is required.

Nice to have

• Experience with lead handling, CRM products, or similar customer-facing platforms.
• Residence near a major airport in the PST, MST, or CST time zones.

Culture & Benefits

• Flexible, family-friendly environment supporting work-life balance.
• Fast-paced startup culture with opportunities for learning, growth, and ownership.
• Medical, dental, vision, disability, life and AD&D, and EAP benefits.
• 15 vacation days, 80 hours of sick leave, 12 paid holidays, and paid parental leave.
• 401(k) with company match.