Engagement Manager (Ed-Tech)

Location: Fully remote, but candidates must live in Ohio or Michigan. The role supports school districts in Ohio, Michigan, Kentucky, and Iowa and requires travel of up to 35% for in-person school partner engagements, user groups, conferences, and events, including occasional weekends. Cincinnati is listed in the conditions.

Salary: $70,000–$80,000 per year, plus bonus and commission.

Company

hirify.global develops secure education technology solutions for K-12 schools, including single sign-on, usage analytics, and automated rostering tools.

What you will do

• Build and maintain relationships with school districts in the assigned territory.
• Provide strategic and technical guidance on the adoption and expansion of hirify.global products.
• Manage customer accounts, including outreach, annual reviews, quoting, renewals, and documentation.
• Conduct virtual and conference-based product demonstrations and host regional and virtual user groups.
• Monitor customer health, satisfaction, retention, renewal rates, and product usage.
• Collaborate with Engagement, Product Support, EdSuccess, and cross-functional teams to improve customer outcomes and the product suite.

Requirements

• Must live in Ohio or Michigan.
• Ability to work from home and travel up to 35%.
• 3+ years of experience in a senior consultative or account management role.
• Administrator-level hirify.global experience, diverse rostering experience, and knowledge of the K-12 ed-tech marketplace.
• Experience as a technology leader for a district office and a bachelor's degree.
• Strong communication, customer service, organization, analytical, problem-solving, project management, and presentation skills.

Nice to have

• Master's or postgraduate degree.
• PMP certification.
• Experience with ChurnZero, Gainsight, or Vitally.
• Experience with Google Suite, Salesforce, Zoom Meetings, and Microsoft Office Suite.

Culture & Benefits

• Four or more weeks of vacation and 13 or more paid holidays.
• 12 weeks of fully paid parental leave for all parents.
• 401(k) with a 0.5:1 company match.
• Medical, dental, vision, life, and disability insurance options.
• Paid volunteer days, tuition reimbursement, coaching, internal development programs, retreats, and team events.