Account Manager (EdTech)

Location: Austin, Texas, United States; onsite at the Austin HQ Monday–Thursday, with travel as required

Company

hirify.global develops cloud-managed education technology for web filtering, student safety monitoring, classroom management, device management, and data analytics.

What you will do

• Own a named portfolio of mid-market K-12 school district accounts as the primary point of contact.
• Drive renewal activity from initial outreach through signed order and identify accounts at risk of churn.
• Identify and close expansion opportunities, including additional products, increased seat counts, and multi-year conversions.
• Maintain accurate Salesforce records covering opportunity stages, renewal health, next steps, and contacts.
• Conduct structured account reviews focused on customer value, retention, and expansion.
• Coordinate with Account Executives and Solutions Engineers on cross-sell opportunities and support cases.

Requirements

• 4+ years of B2B account management, customer success, or renewal-focused sales experience.
• Experience retaining and growing a substantial book of business through expansion and upsell revenue.
• Experience with K-12 school districts or public-sector organizations, or the ability to ramp quickly in that environment.
• Strong relationship-management, consultative, and structured account-review skills.
• Proficiency with Salesforce and modern customer or account management tools.
• Ability to work onsite at the Austin HQ Monday–Thursday and travel as required.

Nice to have

• Bachelor's degree.
• Experience in EdTech or SaaS.
• Familiarity with school safety, content filtering, device management, or classroom management technology.
• Experience with public-sector renewals and cooperative purchasing processes.

Culture & Benefits

• Benefits and perks support employee wellbeing at work and beyond, with offerings varying by country.
• Austin headquarters includes open work areas, offices, huddle rooms, collaboration spaces, and a fitness center.
• Lunch is served Tuesday through Thursday, with snacks and regular onsite physical therapist access.
• The office is pet-friendly and includes recreational amenities such as a golf simulator, go-karts, shuffleboard, and cornhole.