Commercial Sales Associate III (Commercial Lending)

Location: Remote New York, New York, United States; occasional domestic travel required.

Pay: $25.50–$36.00 USD per hour.

Company

TD is a large financial institution serving households and businesses across Canada, the United States, and international markets.

What you will do

• Provide commercial customer service, documentation, and administrative support for assigned accounts.
• Support Relationship Managers with loan closings, closing conditions, loan packages, reporting, and pipeline management.
• Process payments, advances, pay-downs, wires, line-of-credit adjustments, and other customer transactions.
• Track financial statements, loan activities, delinquencies, correspondence, and exceptions.
• Research and resolve complex customer requests and transaction issues.
• Mentor Commercial Sales Associates I and II and contribute to procedure and process-flow improvements.

Requirements

• High school diploma or equivalent experience.
• 3+ years of related experience.
• Strong knowledge of commercial lending products, credit policy, loan documentation, administration requirements, and regulatory guidelines.
• Knowledge of loan structures, lending authority, risk ratings, loan-to-value ratios, billing processes, rate changes, and transaction histories.
• Strong customer service, analytical, problem-solving, organizational, communication, and attention-to-detail skills.
• PC skills, including Word, Excel, and PowerPoint, plus the ability to learn new systems quickly.

Culture & Benefits

• Full-time employment with health and well-being benefits, savings and retirement programs, paid time off, banking benefits, and discounts.
• Access to career development, training, mentoring, and an online learning platform.
• Training and onboarding are provided.
• Respectful workplace with equal opportunity and accommodation support.

Hiring process

• Selected candidates are contacted to schedule an interview.
• Application outcomes are communicated by email or phone.