Client Partner (AI)

Location: Remote

Company

hirify.global partners with U.S. software companies by providing selected Brazilian talent and supporting LATAM growth strategies.

What you will do

• Own a portfolio of U.S. client accounts, including satisfaction, retention, renewals, revenue, and account health.
• Drive net revenue retention and expansion by adding engineers and squads and attaching AI delivery, acceleration, advisory, and governance services.
• Lead quarterly account plans, QBRs, executive business reviews, strategic-account cadences, and reliable forecasting.
• Manage renewals and commercial agreements, including SOW and MSA extensions, pricing, and margin protection.
• Partner with delivery leads and the LATAM talent organization to ensure successful client outcomes and manage changes when a staffing fit is not right.
• Build multi-threaded relationships with client executives and turn customer feedback into improvements to offerings and go-to-market.

Requirements

• 7+ years owning client relationships and revenue targets in staff augmentation, IT services, consulting, or enterprise SaaS for U.S. companies.
• Demonstrated success with renewals, account expansion, quotas, and measurable revenue results.
• Working knowledge of agile teams, software engineering staffing, and distributed or nearshore delivery.
• Strong command of SOWs, MSAs, pricing, margin management, and forecasting.
• Practical understanding of enterprise AI adoption and the ability to discuss technology roadmaps with engineering executives.
• Native-level English and comfort working in U.S. business culture.

Nice to have

• Experience with nearshore or offshore delivery models.
• Experience selling or delivering AI, ML, or data services.
• Portuguese or Spanish.
• Experience building account management structures.

Culture & Benefits

• People-first culture with GPTW certification.
• Remote work environment.
• Opportunity to shape a developing account management function.