Key Account Manager Italian Speaking (SaaS)

Location: London, United Kingdom; hybrid work arrangements

Company

hirify.global develops and licenses typefaces, font technologies, and creative software solutions for global brands and creative professionals.

What you will do

• Own and grow a portfolio of enterprise accounts while achieving retention and expansion targets of 90% or higher.
• Develop strategic account plans, increase solution adoption, and identify revenue growth opportunities.
• Qualify and close upsell and cross-sell opportunities through consultative selling.
• Lead renewals, negotiations, and expansion discussions with senior stakeholders.
• Collaborate with marketing, product, and customer support to maximize client value.
• Track pipeline and forecasts in CRM tools, monitor market trends, and share customer insights internally.

Requirements

• Bachelor’s degree in business or a related field.
• Fluent English and Italian.
• 4–7 years of experience in account management, sales, or customer growth within SaaS, digital media, or technology.
• Demonstrated success in meeting or exceeding sales and retention targets.
• Strong communication, negotiation, presentation, prospecting, planning, and account management skills.
• Ability to travel domestically up to 25% annually.

Nice to have

• Experience with Salesforce.
• Familiarity with AI-powered sales tools and applying AI to sales performance and customer engagement.

Culture & Benefits

• Hybrid work arrangements and paid time off programs.
• Competitive compensation with a corporate bonus program and uncapped commission for quota-carrying sales roles.
• Creative, innovative, and global environment within the creative and software technology industry.
• Professional onboarding with targeted sales training.
• Development opportunities and high internal mobility.