Enterprise Account Manager (SaaS)

Location: London, United Kingdom; travel to customer locations may be required.

Compensation: GBP 0–GBP 0 yearly.

Company

hirify.global builds enterprise-grade SaaS solutions for customer and employee experience, including service software enhanced by AI.

What you will do

• Drive revenue growth across a defined portfolio of strategic paying accounts in the UKI and DACH markets.
• Build and maintain sales pipelines, including expansion opportunities within existing accounts.
• Manage renewals, upsell, cross-sell, forecasting, and account performance reporting.
• Partner with Customer Success to reduce churn and improve customer satisfaction.
• Present business value to C-level stakeholders and coordinate with sales, implementation, billing, support, and deal teams.
• Develop long-term account relationships, identify industry use cases, and monitor competitive products.

Requirements

• 7+ years of direct or field sales experience with SaaS solutions in a B2B environment.
• Experience identifying, negotiating, and closing large-scale technology deals.
• Experience presenting technology product suites and growing existing account portfolios.
• Track record of territory growth and quota achievement.
• Ability to translate customer business and technology needs into solutions.
• Understanding of Customer Experience and Employee Experience in digital business transformation.

Nice to have

• Experience selling CX, CRM, or ITSM products.

Culture & Benefits

• Inclusive environment welcoming colleagues from diverse backgrounds.
• Opportunities to participate in sales training, strategy setting, marketing, customer care, and company-growth activities.
• Individual Contributor role with responsibility for strategic enterprise accounts.