Account Manager - SMB

Location: United Kingdom; hybrid working

Company

hirify.global is an HR technology company providing the Bob platform to streamline HR and payroll processes and improve employee experiences.

What you will do

• Identify upsell opportunities and deliver new ARR within existing SMB accounts.
• Manage complex sales cycles using the MEDDPICC framework.
• Build consultative relationships and align hirify.global solutions with client goals and pain points.
• Collaborate with Customer Success Managers, Renewal Managers, and Sales Engineers on client growth opportunities.
• Build, manage, and forecast a pipeline of expansion opportunities.
• Meet or exceed revenue targets and upsell-related KPIs.

Requirements

• Proven experience delivering revenue through upselling in a SaaS or B2B environment.
• Hands-on MEDDPICC experience; certification is preferred.
• Experience managing an EMEA book of business focused on expansions and upsells.
• Experience forecasting accurately and achieving revenue targets.
• Familiarity with Salesforce and experience selling HR technology through value-led product demonstrations.
• Strong consultative selling, stakeholder collaboration, and client relationship management skills.

Culture & Benefits

• Hybrid working from the first day, with a work-from-home allowance.
• Temporary work from anywhere in the world for up to two months per year after six months of employment.
• Company share options and pension scheme auto-enrolment from day one.
• Health insurance and wellbeing allowances, including vision support and coaching or therapy sessions.
• Travel support, quarterly company-wide long weekends, and social impact days for volunteering.
• Inclusive workplace with reasonable adjustments available during the hiring process.