AI & Experience Orchestration Director (Sales Overlay) (AI)

Location: Paris, France

Company

hirify.global provides an AI-powered experience orchestration platform connecting people, systems, data, and AI for more than 8,000 organizations worldwide.

What you will do

• Lead detailed discussions on AI-powered customer experience and experience orchestration with technical, business, senior, and C-level stakeholders.
• Support account executives with territory planning, pipeline creation, opportunity progression, forecasting, and deal strategy.
• Drive sales campaigns, enablement initiatives, positioning, presentations, pricing, proposals, and other AI portfolio materials.
• Lead customer workshops to define AI use cases, prioritization frameworks, and pilot opportunities.
• Coordinate AI proofs of concept and develop AI-led opportunity pathways aligned with customer objectives.
• Capture customer insights and collaborate with marketing, product, customer success, and professional services teams.

Requirements

• Strong expertise in AI, presales, customer experience technology, and conversational AI solutions.
• Experience in sales overlay, specialist, or subject matter expert functions.
• 10–12 years of experience in software, cloud, or AI-related roles.
• Experience coordinating and executing AI proofs of concept and creating territory and account strategies.
• Strong presentation, communication, critical-thinking, problem-solving, and stakeholder-influence skills.
• Ability to manage multiple concurrent workstreams and opportunities across teams.

Nice to have

• Experience selling leading AI solutions for customer experience or contact center transformation.

Culture & Benefits

• Work with AI-powered technology operating at enterprise scale across more than 8,000 organizations.
• Flexible-first ways of working within a global organization.
• Mentorship, learning programs, leadership development, and education support.
• Paid volunteer time, August Free Fridays, well-being resources, and regionally tailored employee and family programs.

Hiring process

• Application review by Talent Acquisition and the hiring team.
• Zoom interview followed by meetings with the hiring manager and interview team.
• Most processes include no more than five interviews before final steps.