HR Shared Services Co-ordinator

Location: Henley-on-Thames, Oxfordshire, United Kingdom; hybrid working with at least four full days per week in the advertised office.

Company

hirify.global is a global investment management firm providing investment strategies and vehicles to clients worldwide.

What you will do

• Act as the first point of contact for employee and manager HR inquiries through myConnect and ServiceNow.
• Resolve routine requests, route inquiries to available knowledge content, and escalate specialized cases to the appropriate HR teams.
• Process and approve Workday and ServiceNow transactions, including employee changes, new hires, and terminations.
• Maintain accurate employee data, personnel records, files, reports, and audit information in compliance with regulatory requirements.
• Support payroll, compensation, benefits, invoices, regulated-role requirements, background checks, and continuing professional training records.
• Contribute to HR process improvements, department projects, event planning, and general office management.

Requirements

• Direct related HR experience in a customer- or client-focused role.
• Proficiency with Microsoft Outlook and advanced skills in Word, Excel, and PowerPoint.
• Proven experience with Workday or an equivalent HR system.
• Strong communication, interpersonal, problem-solving, organizational, prioritization, and time-management skills.
• Strong attention to detail and the ability to build relationships across different levels of seniority.
• A Level standard education or equivalent, together with direct related HR experience in a client-focused environment.

Nice to have

• General knowledge of HR best practices and employment law.

Culture & Benefits

• Company-provided healthcare, income protection, life insurance, and generous pension provisions.
• Competitive annual leave allowance and enhanced parental leave.
• Health and wellness benefits and volunteering days.
• Inclusive working environment with support for reasonable adjustments during recruitment.
• Opportunities to contribute to charitable initiatives and ESG-related activities.

Hiring process

• Applicants using the Disability Confident Scheme must first apply through the external careers page and then contact the talent acquisition team to opt in.
• Reasonable adjustments are available during interviews and assessments upon request.