HR Services Administrator (Retail)

Location: Pontefract, United Kingdom; on-site role

Salary: £26,569 per year

Company

Retail business offering products and services across fashion, beauty, food, and lifestyle brands.

What you will do

• Manage end-to-end recruitment administration, including offer letters, new starter processing, background checks, and Right to Work checks.
• Administer employee lifecycle changes such as contract updates, family leave paperwork, references, and leaver information.
• Maintain accurate employee records in the NEP HR system and process updates to roles, absences, and personal details.
• Respond to employee and line manager queries through HR mailboxes and phone lines, providing guidance on policies, terms, conditions, and pay processes.
• Support payroll and compliance activities, including monthly payment processing, Visa checks, and Sharecode checks.

Requirements

• Previous experience in HR administration or a customer service environment.
• Advanced Google Applications skills and the ability to learn and navigate HR systems.
• Strong attention to detail, organisation, prioritisation, and problem-solving skills.
• Clear communication, collaboration, honesty, and initiative.
• Understanding of GDPR guidelines and discreet handling of sensitive data.

Culture & Benefits

• Full-time fixed-term contract ending 31 March 2028.
• Company performance-based bonus and Sharesave scheme.
• On-site nursery, free on-site parking, restaurants, and staff shops.
• Digital GP and health and wellbeing services.
• Discounts across hirify.global and partner brands, plus flexible gym membership options through Wellhub.
• Apprenticeship opportunities, workplace support networks, and financial wellbeing tools.

Hiring process

• Online application followed by an initial phone or video conversation.
• Interview may include a task or presentation and a competency-based discussion.
• Successful candidates receive an offer and information about the hirify.global steps.