1 день назад
Bilingual Spanish - Personal Banker
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Bilingual Spanish - Personal Banker (Retail Banking): Acquiring and deepening branch customer relationships through proactive sales, service conversations, financial product positioning, and lobby engagement with an accent on Spanish-language customer support, customer loyalty, and risk-aware branch operations. Focus on identifying customer needs, expanding share of wallet, solving banking problems, and managing daily branch activities in an in-office setting.
Location: Hazle Township, Pennsylvania, United States; in-office position
Company
provides retail banking products and services through its branch network.
What you will do
- Acquire and deepen branch customer relationships through proactive sales and service activities.
- Conduct outbound calls, appointment setting, teller interactions, and lobby engagement to identify customer needs.
- Position banking solutions to increase customer loyalty, revenue, and share of wallet.
- Educate customers on financial transaction options and available banking tools and technology.
- Resolve customer problems using product and procedural knowledge while managing operational and regulatory risk.
- Participate in daily branch operations and ensure accurate, efficient execution of procedures.
Requirements
- Spanish speaking is required.
- Typically, 3+ years of related experience or product knowledge is required.
- An associate degree or equivalent is typically expected, although comparable education, certifications, experience, or military service may be considered.
- Knowledge of banking products, retail lending, customer service, prospecting, and sales.
- Strong communication, problem-solving, customer-focused, and prioritization skills.
- Additional background checks may be required under Consumer Financial Protection Bureau regulations.
Culture & Benefits
- In-office work with a supportive and inclusive workplace culture.
- Eligible full-time employees may receive medical, dental, vision, life, disability, and retirement benefits.
- Benefits may include 401(k) matching, pension, stock purchase plans, education assistance, and wellness incentives.
- Paid time off may include parental leave, up to 11 paid holidays, occasional absence days, and 15–25 vacation days depending on career level and service.
- Visa sponsorship and STEM OPT participation are not provided for this position.
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