Energy Efficiency Program Coordinator

Location: Des Moines, Iowa, United States; on-site

Salary: $19–$22 per hour, plus potential discretionary annual bonus.

Company

hirify.global is a women-led energy transformation firm delivering energy efficiency and clean energy solutions for utilities, including load flexibility, electrification, and carbon reduction programs.

What you will do

• Coordinate day-to-day delivery of utility-sponsored energy efficiency programs.
• Support contractors and customers by providing troubleshooting and recommending solutions.
• Handle customer service calls, emails, and phone inquiries with a focus on first-call resolution.
• Enter and maintain accurate data across database applications and physical and electronic filing systems.
• Safeguard confidential customer information and maintain documentation for applications, rebates, and supporting materials.
• Provide peer training and support other programs within the department as assigned.

Requirements

• On-site work in Des Moines, Iowa, United States.
• Availability for an assigned 8-hour shift between 7 am and 6 pm.
• At least 2 years of customer service and data entry experience.
• Strong organization, attention to detail, time management, prioritization, and communication skills.
• Experience with Microsoft Word, Excel, OneNote, and Teams.
• Ability to collaborate across departments, meet deadlines, and adapt to changing priorities.

Nice to have

• Bachelor’s degree.
• At least 2 years of experience in energy efficiency, sustainability, or project coordination.
• Experience with utility-sponsored rebate or incentive programs.

Culture & Benefits

• Women-led organization focused on measurable environmental impact.
• Three weeks of paid vacation annually and paid holidays.
• 401(k) retirement plan with employer match.
• Medical, dental, and vision coverage, parental leave, and an employee assistance program.
• Commuter benefits and additional supplemental benefits.

Hiring process

• Employment is contingent on a comprehensive background check and reference check.
• A pre-employment drug screen may be required where applicable.