Health Information Specialist II (Healthcare)

Location: Onsite in Hanford, California, United States; Monday–Friday, 8:00am–4:30pm. Ability to commute between locations as needed.

Salary: $24–$25 per hour

Company

hirify.global provides secure, accessible, and actionable data collaboration solutions for healthcare providers, health plans, researchers, and life sciences companies.

What you will do

• Receive and process patient health information and medical record requests in accordance with company, facility, and privacy policies.
• Safeguard confidential patient information and ensure releases comply with HIPAA and authorization requirements.
• Prepare, organize, scan, and maintain accurate paper and electronic medical records.
• Respond to internal and external record requests, calls, patient walk-ins, faxes, mail, data entry, and pickup scheduling.
• Monitor site issues and fluctuating workloads, meet productivity standards, and generate reports for managers or facilities.
• Support operational initiatives and train HIS I associates and new hires.

Requirements

• At least one year of health information-related or medical office experience.
• High school diploma or GED; must be at least 18 years old.
• Strong customer service, clerical, data entry, organization, and written and verbal communication skills in English.
• Basic computer proficiency, including Microsoft Word and Excel, with experience using phones, fax machines, printers, and other office equipment.
• Ability to work independently in a fast-paced, high-volume environment and manage changing priorities.
• Must work onsite in Hanford, California, commute between locations when needed, and work overtime during peak periods when required.

Nice to have

• Production or metric-based work experience.
• In-person customer service experience and the ability to build relationships with onsite clients and customers.
• Experience suggesting process improvements and providing feedback to internal stakeholders.

Culture & Benefits

• Full-time regular employment with a Monday–Friday schedule.
• Paid time off, health, vision, and dental coverage.
• 401(k) savings plan and tuition assistance.
• Local and nationwide growth opportunities.
• Some client sites may require post-offer health screenings and proof of vaccinations.
• This position is not eligible for employment sponsorship.