Project Manager (Retail/Restaurant)

Location: Full-time, office-based role in Belgrade, Serbia

Company

hirify.global is a global commerce technology company providing unified commerce platforms, payment capabilities, and services for retail and restaurant customers in more than 35 countries.

What you will do

• Lead end-to-end project delivery for retail and restaurant customers.
• Coordinate deployments, implementations, and innovation initiatives across multiple projects.
• Develop and maintain project plans, timelines, budgets, and risk mitigation strategies.
• Serve as the primary contact for customers and internal stakeholders throughout the project lifecycle.
• Lead status meetings, provide progress updates, and drive resolution of risks, issues, and dependencies.
• Collaborate with Sales, Professional Services, Product, Support, and Operations teams while contributing to continuous improvement.

Requirements

• 5–10 years of experience in project management or a similar customer-facing delivery role.
• Experience managing complex implementation, deployment, or transformation projects.
• Experience working with retail and/or restaurant industry customers.
• Strong stakeholder management, communication, and customer delivery skills.
• Excellent written and verbal English; Spanish proficiency is highly desirable for customer engagement.
• Advanced Microsoft Office skills, including Excel, PowerPoint, and Word, plus hands-on experience with ServiceNow and enterprise project management tools.

Nice to have

• Experience in multinational and customer-centric organizations.
• Background in technology deployments, software implementations, or business transformation initiatives.
• PMP, PRINCE2, Agile, Scrum, or other project management certification.

Culture & Benefits

• Work in a globally inclusive organization serving customers across more than 35 countries.
• Collaborate with cross-functional teams across Sales, Professional Services, Product, Support, and Operations.
• Employment is subject to applicable screening criteria.
• Equal employment opportunity and commitment to a diverse workplace.