Process Management Assistant (Business Analytics)

TL;DR

Process Management Assistant (Business Analytics): Supporting process improvement, automation, and operational excellence initiatives with an accent on project coordination and process documentation. Focus on optimizing business processes, analyzing operational data, and ensuring timely delivery of key objectives.

Location: Must be based in Belgrade, Serbia

Company

hirify.global is a global leader in expanding financial access, optimizing branches and self-service availability for financial institutions and retailers.

What you will do

• Coordinate process improvement and automation initiatives, tracking progress against business objectives.
• Document, analyze, and optimize business processes across various teams and functions.
• Facilitate stakeholder communication through meetings, workshops, and executive presentations.
• Monitor project milestones, risks, and deliverables using Jira and Microsoft 365.
• Collect and analyze operational data to provide business recommendations for efficiency.
• Manage administrative activities to support leadership priorities and organizational effectiveness.

Requirements

• Bachelor’s degree in Business Administration, Management, Engineering, or Information Systems.
• Minimum 2 years of experience in process management, project coordination, or business operations.
• Proficiency in Microsoft Office 365 (Excel, PowerPoint, Word, Teams) and Jira.
• Experience with process mapping and workflow analysis.
• Strong communication and stakeholder management skills.
• Location: Must be based in Belgrade, Serbia

Nice to have

• Master’s degree in a related field.
• Certifications in Lean, Six Sigma, BPM, or Agile methodologies.
• Experience with BPM tools such as Adonis.
• Experience supporting digital transformation initiatives.

Culture & Benefits

• Private Health Insurance and Life, Accident & Disability Insurance.
• Baby Bonus and Wellbeing Resources.
• Employee Referral Bonus Program.
• Numerous opportunities for internal career pathing and advancement.
• Discounts at hirify.global partner companies.