Patient Advocate (HealthTech)

Location: Remote from Colombia

Company

hirify.global is a global staffing company hiring for a healthcare organization that connects patients with financial assistance programs, medications, and essential medical care.

What you will do

• Enroll patients in philanthropic and financial assistance programs.
• Manage post-enrollment activities, including claims submission and medication ordering.
• Review patient enrollments for accuracy and completeness.
• Escalate and appeal patient assistance denials.
• Order, receive, log, and coordinate timely delivery of medications to designated pharmacies.
• Provide empathetic customer service and explain healthcare financial options to patients and clients.

Requirements

• Hands-on healthcare experience is required.
• Experience in a high-performance, high-accountability environment.
• High-school diploma or equivalent.
• Strong listening, written, and verbal communication skills in English.
• Proficient computer skills, attention to detail, empathy, and commitment to patient well-being.
• Pass a background check, drug screen, and medical clearance, including applicable vaccination requirements.

Culture & Benefits

• Full-time remote work from Colombia.
• A distraction-free, HIPAA-compliant home office is required.
• Internet must be provided by cable or fiber, with minimum speeds of 2 Mbps upload and 5 Mbps download.
• DSL, satellite, and wireless broadband are not permitted; wired Ethernet connectivity is required for the computer and company phone.
• The role supports collaboration with healthcare providers, pharmacies, and financial aid programs to improve patient access and outcomes.