Client Account Manager, Digital Native & E-commerce

Location: Singapore; willingness to travel across APAC is required.

Company

xAI develops AI systems and operates an advertising platform designed to support users, customers, marketers, and agencies.

What you will do

• Educate advertisers and agencies on advertising products, best practices, and campaign design.
• Execute, optimize, and analyze advertising programs using internal tools and dashboards.
• Monitor revenue and campaign pacing against client targets.
• Partner with the Client Partner on retention, pitch support, and performance reporting.
• Resolve campaign issues, improve related processes, and provide feedback to product and tools teams.
• Maintain a high-quality client and agency experience and mentor new team members.

Requirements

• Fluency in English and Mandarin, written and spoken, for daily work with Greater China clients, agencies, and internal stakeholders.
• 3+ years of experience managing digital marketing programs for advertisers or agencies.
• Strong understanding of the digital marketplace and competitive landscape.
• Ability to interpret performance data and adjust the levers that drive results.
• Experience managing significant client relationships, resolving conflict, and reaching decisions.
• Clear communication and presentation skills, attention to detail, and a BA/BS or equivalent experience.

Culture & Benefits

• Small, highly motivated organization focused on engineering excellence and challenging work.
• Flat structure with hands-on contribution expected from all employees.
• Initiative, strong work ethic, prioritization, and concise communication are valued.
• Collaborative teams with limited supervision.
• Equal opportunity employer.