Manager, Practice Operations II (Healthcare)

Location: Stoneham, Massachusetts, United States; work is performed at the hirify.global Cancer Center and may require travel to other locations within and outside the state.

Salary: $84,300.22–$107,481.20 annually, based on full-time equivalent.

Company

hirify.global provides medical care through hospitals, cancer centers, physician practices, and related healthcare services.

What you will do

• Manage daily operations, patient flow, service quality, employee satisfaction, and physician productivity for one or more practices.
• Lead hiring, onboarding, performance evaluations, coaching, discipline, and compliance with practice policies.
• Monitor expenses, accounts payable, equipment and supply purchasing, revenue, and the annual practice budget.
• Work with billing and finance teams on accounts receivable, denial trends, referral management, and improvement opportunities.
• Coordinate with Physician Services and hospital departments on compliance, clinical competency, OSHA requirements, and quality measures.
• Lead performance improvement initiatives and serve as a liaison between practices and departments including Information Services, Purchasing, Finance, and the PHO.

Requirements

• Bachelor’s degree in business, healthcare, or a related field, or an equivalent combination of education and experience.
• At least two years of healthcare management or practice management experience working directly with physicians and practice staff.
• Ability to manage a practice with at least ten providers, or two or more practice locations with at least eight providers in total.
• Strong judgment, problem-solving, decision-making, communication, analytical, and de-escalation skills.
• Intermediate to advanced Excel skills and proficiency with Microsoft Office 365, including Word, Outlook, PowerPoint, Lists, Skype Meetings, and SharePoint.
• Ability to work independently and in interdisciplinary teams, manage stressful situations, and occasionally lift or move up to 25 pounds.

Nice to have

• Five years of healthcare management or practice management experience working directly with physicians and practice staff.

Culture & Benefits

• Full-time schedule of 40 hours per week, Monday through Friday, 8:00 a.m. to 4:30 p.m.
• Professional office environment with opportunities to work independently and collaboratively.
• Comprehensive total rewards package supporting health, financial security, and career growth.
• Compensation is determined based on experience, certifications, education, skills, and internal equity.