Head of Delivery Center (Automotive)

Location: Onsite in Los Angeles, California, United States

Company

hirify.global is a California-based technology company developing intelligent, connected electric vehicles and AI-enabled technologies, with activities spanning automotive, robotics, and Web3.

What you will do

• Own Delivery Center results, including paid-but-undelivered backlog, on-time delivery, proof-of-delivery completion, and delivery data accuracy.
• Build and lead the delivery operations team, including staffing, role definition, training, daily allocation, and KPI accountability.
• Run the end-to-end delivery process from order handoff and inventory matching through customer coordination, shipment, POD collection, and system updates.
• Plan delivery capacity and order cutoffs for month-end and quarter-end revenue deadlines while managing third-party warehouse and logistics partners.
• Control delivery documentation, including acceptance records, shipping documents, PODs, Bill & Hold records, and Ship-to state data for Finance.
• Improve delivery workflows and reporting through automation and integration across order, inventory, and logistics systems.

Requirements

• 7+ years of experience in order fulfillment, delivery, logistics operations, or supply chain, including 3+ years in management.
• Bachelor’s degree in supply chain, logistics, operations management, business, or a related discipline.
• Experience building, training, and leading operations teams against KPIs.
• Experience owning delivery or fulfillment results for serialized, high-value products such as vehicles, robotics, equipment, or electronics.
• Proficiency with ERP, CRM, or order management systems, with the ability to build delivery reporting and dashboards.
• Ability to work onsite and flexibly during quarter-end peaks in a fast-paced operating environment.

Nice to have

• Automotive OEM or dealer vehicle delivery experience, or experience deploying robotics or capital equipment.
• Understanding of revenue recognition cutoffs, Bill & Hold, and sales tax nexus implications.
• Experience establishing a delivery or fulfillment function, including SOPs, training, and automation.
• Bilingual English/Mandarin communication skills.

Culture & Benefits

• Healthcare, dental, and vision benefits with free employee coverage and discounted family coverage.
• 401(k) options.
• Casual dress code and relaxed work environment.
• Culturally diverse and progressive atmosphere.
• Community outreach through the Soul of Faraday team.