Senior Director, Commercial Operations (SaaS)

Location: US remote; based in Boston, MA or the US East Coast, with up to 20% travel.

Salary: $215,000–$235,000 annualized base salary.

Company

hirify.global provides AI-native skills management, learning, skills intelligence, and workforce insights for organizations and learners.

What you will do

• Assess commercial processes, policies, and resources across the deal lifecycle and design the future-state operating model.
• Build pricing, discount, conversion, and deal analytics to support commercial decisions.
• Define systems requirements and support implementation across CPQ, approval workflows, and contract lifecycle management.
• Support live-operation pilots and refine processes based on results.
• Own core commercial processes, manage exceptions, and drive continuous improvements in speed and quality.
• Operate as a subject-matter expert across pricing, deal desk, contracts, and RFP support.

Requirements

• 12+ years of strategic transformation experience combining analytical, process, technology, and business expertise in SaaS or PaaS environments.
• At least 2 years of experience leading teams and driving outcomes.
• Hands-on experience with commercial processes and technology.
• Knowledge of deal desk, contracts, pricing systems, and Configure, Price, Quote (CPQ).
• Strong modeling, analytics, change execution, communication, collaboration, and executive presentation skills.
• Must be based in Boston, MA or on the US East Coast and able to travel up to 20%.

Nice to have

• MBA or advanced degree in a quantitative or business field.

Culture & Benefits

• Medical, dental, and vision benefits.
• Paid time off.
• Values centered on leadership, learning, success, teamwork, openness, curiosity, and agility.
• AI-enabled tools are used to screen applications, while hiring decisions are made by hirify.global personnel.