PIR Case Management Specialist

Location: Spokane, Washington, USA; hybrid remote, office, and field work with occasional evening or weekend outreach events.

Pay rate: $23–$25 per hour.

Company

hirify.global is an international humanitarian non-governmental organization supporting people affected by conflict and disaster through health, safety, education, economic wellbeing, and resettlement services.

What you will do

• Provide case management across the PIR and Home ARP programs, allocating approximately 70% of time to PIR clients and 30% to Home ARP clients.
• Coordinate pre- and post-arrival services, including airport pickup, housing, food, medical care, transportation, and orientation.
• Conduct client intakes, assess needs, and create individualized self-sufficiency plans and SMART goals.
• Support access to housing, public benefits, direct financial assistance, medical and mental health services, and other community resources.
• Monitor client progress, maintain required documentation in ETO, and support reporting and data tracking.
• Build relationships with service providers, landlords, partner organizations, volunteers, and interns; travel using a personal insured vehicle when needed.

Requirements

• Bachelor’s degree in social work or a related field preferred.
• Experience with refugee or immigrant populations strongly preferred, plus 1–3 years of administrative experience.
• Strong relationship-building, diplomacy, networking, problem-solving, prioritization, and time-management skills.
• Professional spoken and written English; professional proficiency in relevant languages such as Marshallese or Spanish is preferred.
• Proficiency with Microsoft Office applications and digital tools for data entry, research, and problem-solving.
• Valid driver’s license and access to a personal, insured vehicle required.

Nice to have

• Professional proficiency in Marshallese, Spanish, or another relevant language.
• Experience working with refugee and immigrant communities.
• Bachelor’s degree in social work or a related discipline.

Culture & Benefits

• Hybrid work combining remote, office, and field environments.
• Limited-term position ending September 30, 2027, with possible extension.
• Paid sick leave, U.S. holidays, and 20–25 days of paid time off depending on role and tenure.
• Medical, dental, and vision insurance, flexible spending accounts, disability and life insurance, and an Employee Assistance Program.
• 403(b) retirement plan with employer match and additional employer contributions.
• Work guided by integrity, service, equality, accountability, anti-racism, and inclusion.