Case Analyst I - Bilingual

Location: WES NY Office, New York, NY, USA; remote work options are available.

Salary: $48,000–$62,000 USD annually

Company

hirify.global is a nonprofit social enterprise supporting the educational, economic, and social inclusion of immigrants, refugees, and international students through credential evaluation, policy, programs, and philanthropy.

What you will do

• Process case files from a variety of educational regions.
• Review documents against credential documentation requirements.
• Verify applicant-provided academic information against source documents.
• Apply knowledge of international education systems and established evaluation protocols.
• Check assessment accuracy, identify cases outside the scope of knowledge, and meet processing deadlines.
• Protect applicant information and coordinate effectively with departments and stakeholders.

Requirements

• Bachelor’s degree in a relevant discipline or equivalent experience.
• At least one year of credential processing and monitoring experience is preferred.
• Fluency in German and/or French is required for reading and comprehending documents; speaking is not required.
• Strong English skills are required for reading and communication.
• Proficiency with Microsoft Office applications, including Excel, Word, and Outlook, and the ability to learn new systems quickly.
• Strong organization, attention to detail, communication, time management, customer service, and remote digital communication skills.

Nice to have

• Experience with credential evaluations.
• Knowledge of international or foreign education systems.

Culture & Benefits

• Remote work options and flexible scheduling.
• Generous time-off policies and wellness programs.
• Competitive compensation and comprehensive employee benefits.
• Training, professional development, career growth opportunities, and tuition reimbursement.
• Inclusive, mission-driven workplace with employee resource groups, volunteer opportunities, and collaborative team activities.