Public Benefit Specialist (Healthcare)

Location: On-site at Ardent - Lovelace Women's Hospital in Albuquerque, New Mexico; limited to individuals who reside and are authorized to work in the United States

Salary: $18.65–$20.50 per hour, based on experience

Company

hirify.global provides technology-enabled revenue cycle management and related solutions for hospitals and affiliated physician groups across the United States.

What you will do

• Review uninsured and under-insured patients for Medicaid and hospital financial assistance eligibility.
• Interview patients, obtain required documentation, and coordinate accurate application submissions.
• Follow applications through determination and update insurance information.
• Support timely billing and financial adjustment posting.
• Document patient interactions and actions in patient accounting systems.
• Collaborate with Medicaid caseworkers and revenue cycle departments.

Requirements

• 1–2 years of healthcare experience involving patient interactions about hospital financial matters.
• High school diploma or GED; equivalent post-secondary education and experience may be considered.
• Understanding of revenue cycle processes, including admissions, billing, payments, and denials.
• Knowledge of insurance requirements, authorizations, benefits verification, medical terminology, or procedure codes.
• Must reside in and be authorized to work in the United States.
• CRCR certification required within 9 months of hire.

Nice to have

• Patient Access experience with managed care and insurance.
• Call Center experience.
• Openness to using AI and innovation to improve processes and patient experiences.

Culture & Benefits

• Comprehensive healthcare, time off, retirement, and well-being benefits.
• Paid professional certifications and tuition reimbursement.
• Bonus and incentive programs.
• Career advancement opportunities.
• Culture focused on collaboration, growth, innovation, and work-life flexibility.