Sr. Director, Renewals Operations (AI/SaaS)

Location: US - Remote; preference for Boston, MA or the East Coast. Ability to travel up to 20%.

Salary: $215,000–$235,000 annualized base salary.

Company

hirify.global provides AI-native skills management, learning, skills intelligence, and workforce insights for enterprise organizations.

What you will do

• Co-lead the future-state design of an integrated commercial function covering pricing, deal desk, contract negotiation, renewals, and related capabilities.
• Redesign end-to-end commercial processes and integrate fragmented pricing, contracts, RFP, and deal desk resources.
• Own commercial policy, approval frameworks, pricing, discount governance, and exception management across a ~$250M Enterprise ARR base.
• Define enabling system requirements across CPQ, approval workflows, and contract lifecycle management.
• Use AI, data, automation, and tooling such as Claude to optimize processes, monitor KPIs, and improve productivity.
• Build and lead the function’s team while partnering with executive stakeholders in Sales, Legal, and Finance.

Requirements

• 12+ years of experience running an integrated commercial operations organization in SaaS or PaaS.
• 6+ years leading teams responsible for deal desk, pricing, or discount governance at scale.
• Experience designing commercial policy and managing pricing and discount governance.
• Expertise in process redesign with an AI- and automation-forward approach.
• Strong analytical understanding of deal economics, discounting, margins, and measurable ARR improvement.
• Bachelor’s degree or equivalent experience, executive presence, and authority across Sales, Legal, and Finance.

Nice to have

• MBA or advanced degree in a quantitative, business, or finance field.
• Experience in learning technology or enterprise SaaS.

Culture & Benefits

• Remote work in the United States with travel of up to 20%.
• Medical, dental, and vision benefits.
• Paid time off.
• Values centered on leadership, learning, teamwork, openness, curiosity, and agility.