OEM Account Manager (Automotive)

Location: Remote, but candidates must be local to New Jersey, Philadelphia, or Connecticut and able to travel 50% within the territory.

Salary: $120,000–$125,000 per year plus a yearly bonus.

Company

Provider of cloud-based SaaS solutions that help automotive dealerships and OEMs manage sales, financing, insurance, repair, maintenance, and other business operations.

What you will do

• Manage strategic OEM client relationships, program service delivery, communications, and executive engagements.
• Lead quarterly business reviews, weekly program meetings, escalations, and client-facing updates.
• Coordinate finance, enrollment, service, billing, invoicing, and operational activities across internal teams.
• Oversee SOW and change-request development, approvals, execution, timelines, budgets, and contractual obligations.
• Partner with product and technology teams on feature development, prioritization, defect resolution, training, launches, and dealer adoption.
• Build program dashboards, track performance metrics, and identify opportunities for client growth and continuous improvement.

Requirements

• 5–10 years of software project, program, or engagement management experience.
• At least 5 years of external client relationship management experience, including requirements, expectations, and deliverables.
• Expertise in automotive retail solutions and workflows.
• Strong communication, presentation, organization, analytical, financial modeling, and problem-solving skills.
• Advanced proficiency with Microsoft Word, Excel, Project, and Visio.
• Must be legally authorized to work in the United States without current or future employment-based visa sponsorship.

Nice to have

• Experience with automotive manufacturer dealer retail programs.
• Knowledge of the platform's applications.
• PMP or another relevant industry certification.

Culture & Benefits

• Full-time employment with medical, dental, and vision benefits.
• Paid time off.
• 401(k) matching program.
• Tuition reimbursement.
• Inclusive workplace focused on collaboration, diverse perspectives, and meaningful impact.