Department Assistant - Home Medical Equipment - Full Time

Location: Manchester, NH; all shifts must be worked on site.

Company

hirify.global provides healthcare services through the Elliot Health System.

What you will do

• Manage the new-patient office and serve as an initial contact for patients, providers, and referring offices.
• Process incoming referrals, contact patients, schedule appointments, and complete MINI registrations in Epic.
• Collect, verify, and organize demographic, insurance, coverage, and patient-history information.
• Request medical records, testing, and referrals, then track outstanding items through completion.
• Answer and screen incoming calls, document referral status in Epic, and escalate urgent requests to the manager.
• Maintain referral logs and dispatch completed referrals for appointment approval or denial notification.

Requirements

• High school diploma or equivalent required.
• At least three years of medical office-related experience required.
• Proficiency with Microsoft Office and Epic electronic medical records.
• Strong attention to detail, organization, communication, multitasking, and follow-up skills.
• Ability to work under pressure, use independent judgment, and work all shifts on site.

Culture & Benefits

• Health, dental, prescription, and vision coverage for full-time and part-time employees.
• Short-term disability, long-term disability, and life insurance.
• Competitive pay and an earned time accrual plan.
• Tuition reimbursement and career advancement opportunities.
• 403(b) retirement savings plan and access to the Welliot Health Center.