Patient Access & Pre-Access Supervisor

Location: Millville, Delaware, United States

Salary: Starting at $47,400 annually; final compensation is based on experience.

Company

hirify.global provides technology-enabled revenue cycle management and point solutions for hospitals, health systems, and affiliated physician groups across the United States.

What you will do

• Coordinate patient registration and pre-registration activities for assigned staff and monitor daily productivity.
• Track department performance metrics including point-of-service collections, wait times, overtime, and productivity.
• Manage staff scheduling, rotations, time off, call-offs, and on-call coverage while balancing productivity and overtime.
• Monitor upfront collections, assign goals, provide coaching, and take corrective action when needed.
• Lead staff orientation, training, audits, evaluations, and ongoing development.
• Support process changes and projects, provide operational guidance, and apply AI to improve processes and technology.

Requirements

• 1–3 years of experience in a similar role.
• CHAM and CRCR certifications required.
• Knowledge of patient registration, insurance, scheduling, verification, and hospital billing.
• Ability to lead and direct others, with strong analytical skills and working knowledge of Microsoft Office.
• Availability for an on-call rotation that may include days, nights, and weekends.
• Advanced use of AI and experience managing teams using AI for process and technology improvements.

Nice to have

• Associate or bachelor’s degree.
• 2–3 years of supervisory experience in healthcare or business.

Culture & Benefits

• Comprehensive healthcare, time-off, retirement, and well-being benefits.
• Bonus and quarterly and annual incentive programs.
• Paid professional certifications and tuition reimbursement.
• Career advancement and professional development opportunities.
• Culture focused on collaboration, growth, innovation, work-life flexibility, and service excellence.