Senior Claims Rep Bodily Injury - Hybrid

Location: Richfield, Ohio, United States; hybrid schedule with on-site work four days per week and one remote day

Salary: $68,000–$71,000 per year

Company

hirify.global provides insurance products and customer service for the moving, storage, parcel, last-mile, and home delivery industries as part of Great American Insurance Group.

What you will do

• Manage a caseload of bodily injury claims and evaluate compensability and liability.
• Plan and conduct investigations to confirm coverage and assess liability, compensability, and damages.
• Determine and negotiate settlements and reserves within assigned authority.
• Attend arbitrations, mediations, depositions, or trials when required.
• Communicate coverage and settlement information to insureds, claimants, and external partners.
• Authorize timely payments and maintain complete claim files, correspondence, reports, and settlement agreements.

Requirements

• Bachelor’s degree in business administration, risk management and insurance, finance, a related field, or equivalent experience.
• At least five years of property and casualty claims-handling experience.
• Strong analytical, negotiation, problem-solving, interpersonal, and communication skills.
• Knowledge of insurance policies, coverage, claims procedures, industry laws, and regulations.
• Ability to organize and prioritize caseloads, resolve claims promptly, and handle confidential information discreetly.
• Must be authorized to work in the United States without current or future employment visa sponsorship.

Nice to have

• Completion of or progress toward a professional designation such as Associate in Claims (AIC).

Culture & Benefits

• Connection, shared learning, and strong professional relationships.
• Hybrid arrangement with four required on-site days and one remote day per week.
• Medical, dental, and vision coverage for full-time employees.
• Wellness plans, parental leave, adoption assistance, and tuition reimbursement.
• Paid time off, paid holidays, 401(k) with company match, employee stock purchase plan, and commuter benefits.