Associate Account Manager, Enterprise

Location: Chicago, United States; hybrid schedule with three days per week in the office. Participation in onsite client meetings, QBRs, conferences, and other in-market engagements is required, with some travel.

Base salary: $44,800–$56,000 annually in Illinois, with a $56,000–$70,000 OTE range and uncapped commission. Geographic salary ranges also apply in DC, California, and Massachusetts.

Company

hirify.global operates Grubhub, a U.S. food ordering and delivery marketplace connecting diners with restaurants through online ordering, restaurant technology, grocery delivery, loyalty programs, and delivery services.

What you will do

• Support Enterprise Partner Managers with the day-to-day success of enterprise restaurant brands.
• Manage client-facing calls, QBRs, strategic meetings, and in-market engagements.
• Analyze data and present performance updates covering promotions, advertising, and operations.
• Execute, monitor, optimize, and report on promotional and advertising campaigns.
• Coordinate operational workstreams involving pauses, cancellations, logistics issues, and account maintenance.
• Triage client requests, coordinate cross-functional resolution, maintain account data, and support new product and growth initiatives.

Requirements

• 1–2 years of experience in account management, sales, customer success, or working with large enterprise clients.
• Bachelor’s degree preferred.
• Strong organization, project management, communication, presentation, and problem-solving skills.
• Ability to analyze data, identify root causes, make recommendations, and coordinate solutions independently across functions.
• Strong computer skills, including Microsoft Office and Google products; Salesforce or a similar CRM is relevant.
• Ability to work in the Chicago hybrid office model three days per week and participate in onsite client engagements.

Nice to have

• Salesforce.com or similar CRM experience.
• JIRA experience.
• Experience working with or supporting restaurant partners.

Culture & Benefits

• Fast-paced, evolving work environment with a solutions-oriented approach.
• Competitive compensation with uncapped commission and equity.
• 401(k), medical, dental, and vision plans.
• Short- and long-term disability coverage, paid time off, vacation, sick leave, and paid parental leave.
• Discounted meals and exclusive perks across the hirify.global family of brands.
• Commitment to diversity, equity, and inclusion.

Hiring process

• Interview scheduling and candidacy updates are provided by email or text.
• Accommodation requests can be shared during the interview process.