Client Engagement Manager (Medical Publications)

Location: Home-based within the United States or Canada; hybrid for candidates within commuting distance of offices in Toronto, San Francisco, Boston, or Yardley, Pennsylvania.

Company

hirify.global provides strategic learning and development, scientific advisory services, and medical communications solutions for the life sciences industry.

What you will do

• Serve as the primary day-to-day client contact for assigned accounts and projects.
• Lead medical communications and medical publications programs from initiation through completion, managing scope, timelines, budgets, quality, and compliance.
• Lead client status meetings and coordinate agendas, updates, recaps, and follow-up actions.
• Collaborate with Creative, Editorial, Digital, and Project teams to manage execution.
• Manage project financials, invoicing, reconciliations, change orders, proposals, and statements of work.
• Support MLR review processes, client meetings, advisory boards, congress activities, speaker programs, junior team members, and business development.

Requirements

• Bachelor’s degree required; Communications, Marketing, Life Sciences, or a related field preferred.
• 4–6+ years of experience in medical communications, medical education, pharmaceutical marketing, or a related field.
• Strong understanding of the life sciences industry, therapeutic landscapes, and drug development.
• Strong client communication, relationship management, organizational, time-management, and financial skills.
• Ability to manage multiple priorities, collaborate cross-functionally, and maintain quality, accuracy, and compliance.
• Proficiency with Microsoft Office and project management systems; familiarity with Veeva PromoMats is preferred.

Nice to have

• Advanced degree.
• Experience with Veeva PromoMats or similar document submission systems.

Culture & Benefits

• Home-based work within the United States or Canada, with a hybrid option near designated offices.
• Participation in client meetings, advisory boards, congress activities, and speaker programs as needed.
• Inclusive environment focused on meaningful work, community, creativity, quality, and collaboration.
• Equal-opportunity workplace with an emphasis on diversity, equity, and inclusion.