Admin Support A

Location: Waterford, Connecticut, United States; onsite

Salary: Starting at $32.91 per hour, with progression under the union contract.

Company

hirify.global provides energy and utility services and operates field and customer support functions.

What you will do

• Analyze technical documents and reports received from field personnel and operational departments.
• Gather, review, prepare, and process data across Work Management, Maximo, WMBS, C2, CACS, Fieldnet, ARCOS, Power Track, Workday, Workforce, Microsoft Office, and PowerBI.
• Process department payrolls, resolve pay issues, and apply company policies and union contracts.
• Process contractor invoices and interpret pricing contracts.
• Respond to customer inquiries and complaints from customers, contractors, property owners, utilities, and agencies.
• Maintain budgetary records, train less experienced representatives, and support emergency restoration efforts.

Requirements

• High school diploma or equivalent with 8 years of experience, or 6 years of experience and an associate degree preferred.
• Ability to perform multiple tasks concurrently, stay organized, and demonstrate initiative and dependability.
• Ability to work effectively as part of a team and collaborate across departments.
• Experience with payroll processing is highly desirable.
• Previous experience processing contractor invoices and interpreting contracts is preferred.
• Visa sponsorship is not available; applicants requiring immigration-related sponsorship will not be considered.

Culture & Benefits

• Regular employment with one position available.
• Union contract salary progression and company benefits.
• Emergency restoration assignments may require work outside normal responsibilities, hours, and location.
• Equal opportunity employment environment.