Administrative Associate

Location: Wheeling, West Virginia, United States; onsite, Monday–Friday, 8:00 AM–5:00 PM

Salary: $17.02–$23.46 per hour

Company

Williams Lea by hirify.global provides business support services including administrative support, document production, presentation design, and marketing and communications services.

What you will do

• Provide administrative support through phone and email management, customer service, document editing and transcription, data entry, and service calls.
• Manage expense, time, invoice, reservation, scheduling, conference room, travel, and hospitality requests.
• Track administrative work, review job tickets, assess requests, and coordinate tasks through completion.
• Communicate with team members, supervisors, leads, and clients about work status, deadlines, and issues.
• Perform quality assurance, prioritize workflow, meet contracted deadlines, and troubleshoot basic equipment problems.
• Handle confidential company and client information in accordance with company and client-site policies.

Requirements

• High school diploma or equivalent education.
• At least one year of administrative support experience in a professional organization; formal education or training may substitute for experience.
• Proficiency with Microsoft Word, Excel, PowerPoint, and other administrative software, with strong keyboarding and typing skills.
• Strong attention to detail, organization, problem-solving, judgment, and ability to manage multiple projects under deadlines.
• Professional written and verbal communication, customer service skills, discretion with confidential information, and ability to work independently and collaboratively.
• Ability to work in a fast-paced environment and use the equipment, technology, software, and hardware required for the role.

Culture & Benefits

• Medical, dental, and vision coverage.
• Paid time off, disability insurance, life insurance, and parental leave.
• 401(k) with company match.
• Adoption assistance, tuition assistance, and employer or partner discounts.
• Additional compensation may include overtime, shift differential, call-in, or standby pay.
• Employment offers are contingent on successful completion of a background check and drug screen.